Uh-oh, your wire snapped?
Don’t worry — that’s totally normal! It happens over time, thanks to something called metal fatigue (basically, the wire gets tired from doing its job over and over until it just gives up). Another common reason for a wire snap is overtightening the tuning pegs or your soap is just way too hard. If you deal with hard bars, use a thicker wire or reduce curing time.

Tools and materials you will need
You probably already have a spare wire lying around — we include one with every cutter we ship (most of the time... hey, we try our best 😅).
If you’re out of spares, no big deal! Just grab a .022 gauge guitar string. That’s the sweet spot we recommend — strong enough to last a while and still gives you a nice, clean soap surface. If you go thinner, you may get a glossier finish, but the trade-off is that the wire will snap sooner.
You’ll also need a wire cutter and regular pliers to help pull the old wire out, but it can be removed by hand. Any cutter will do—nothing fancy is needed.
Got your string and tools ready? Awesome. Let’s get that cutter back in business!
The wire replacement process
Begin by removing the old wire. Carefully unwrap it from the tuning peg and pull it free, taking caution as the wire tips are sharp and can easily poke or cut your skin. While you're at it, try not to scratch the handle. We spent a lot of time making it look nice, and we'd hate to see it get its first battle scar during a wire replacement.
Now let's install a new wire. Measure and cut a piece of wire that is 22 inches or 56 cm long. Rotate each tuning peg until the hole in the tuner pin is easy to access. Feed one end of the wire through the hole so that about 3/8-1/2 inch (10-12mm) extends past the pin...
If you've made it this far, you've officially spent more time reading about replacing a wire than it actually takes to do it. Let's not make this any more awkward—there's a video right below. 😄